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  • Places

    We currently ship worldwide, delivery times may vary depending on where you live.

  • Quick expedition

    We strive to process and ship all orders as quickly as possible. Orders are typically shipped within 1-3 business days of order confirmation.

  • Careful packaging

    Your items will be packaged with the utmost care to ensure they arrive in perfect condition.

FAQs

How can I place an order?

To order from Xiromatix, browse our catalog, add the products of your choice to the cart, and follow the simple steps of the payment process. We accept various secure payment methods for your convenience.

What types of products do you offer?

Our online store offers a wide range of products to meet your needs in household appliances, accessories and well-being. Whether you're looking for essential household appliances such as refrigerators, washing machines or vacuum cleaners, or need accessories to upgrade your existing equipment, we've got you covered. In addition to this, we are also proud to offer you a selection of items designed to support your physical and mental well-being. Explore our catalog to discover fitness equipment for use at home, relaxation products such as essential oil diffusers, or even accessories to create an environment conducive to relaxation. With us you will find everything you need to take care of your home and yourself.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to track the status of your delivery at any time. You can track your order on our order tracking page.

What are the delivery times?

Delivery times vary depending on your location and product. Generally, you can expect to receive your order within 7-14 business days. See our shipping policies page for more details.

Can I return a product?

Yes, we accept returns within 30 days of receiving your order. See our refund policy for more information on the return process and conditions.

How can I get in touch with customer service?

For any questions or concerns, our customer service team is here to help. You can contact us via our contact form on the Contact page. We aim to respond to all inquiries within 24 hours.

Are payments on Xiromatix secure?

Absolutely. We use secure payment methods and adhere to the highest security standards to ensure the confidentiality of your financial information.

Do you offer international delivery?

Yes, we ship to many countries around the world. Shipping costs and times may vary depending on destination.

How can I stay informed about promotions and new offers?

Sign up for our newsletter to receive exclusive updates, special promotions and the latest product trends.

We hope these answers were helpful to you. If you have any further questions, please do not hesitate to contact us directly. Thank you for trusting Xiromatix for your daily needs!